Frequently Asked Questions
GAME DAY FAQs
We’ve updated our security procedures to enhance safety and we asks patrons to arrive early and travel light. Guests entering McMahon Stadium are subject to visual and/or wanded search; although random, please expect thorough bag checks when selected. There will be no outside food/drinks, including filled water bottles, allowed through the gates unless there is a medical requirement and if so, please identify yourself to the staff upon entry. Thank you for your understanding and support!
Items not permitted for entry into McMahon Stadium include:
- Food/beverage including alcohol
- Containers, including cans/bottles and coolers
- Laser devices
- Fireworks or flare guns
- Objects that may become projectiles
- Rollerblades, skateboards and bicycles
- Pets (except assistive animals)
- Mechanically enhanced sound devices such as air horns and megaphones
- Golf Umbrellas
- Individual sized/compact umbrellas are permitted
Please note: There is no provision to store the above-mentioned items on site.
McMahon Stadium is located at:
1817 Crowchild Trail NW
Calgary, AB
T2M 4R6
From Macleod Trail South
Heading north on Macleod Trail, take a left at Glenmore Trail heading west. Turn right on
Crowchild Trail so you are heading north, follow to stadium. For west parking, merge left onto
University Drive. For east parking exit, continue on Crowchild Trail. Stadium is on the left side.
From Crowchild Trail North
Follow Crowchild Trail south to stadium. For west parking, turn right on 20th Avenue, take
a left on University Drive. For east parking, enter from Crowchild Trail.
From 16th Ave West
Once on the Trans Canada (16th Avenue) head east, follow to stadium. For west parking, exit
onto University Drive. For east parking, exit onto Crowchild Trail west. Stadium is on left side.
From 16th Avenue East
Once on the Trans Canada (16th Avenue) head west, follow to stadium. For east parking, turn
right onto Crowchild Trail. For west parking, exit onto University Drive. Stadium is on right side.
From Country Hills Blvd.
Take 14th Street south, head west on the Trans Canada (16th Ave), follow to stadium. For
east parking, turn right onto Crowchild Trail. For west parking, exit onto University Drive. Stadium
is on right side.
From Calgary International Airport
Take Barlow Trail South, turn right on the Trans Canada (16th Avenue) heading west, follow
to stadium. For east parking, turn right onto Crowchild Trail. For west parking, exit onto
University Drive.
Parking is sold out and the waiting list for future years has been capped, which means no more names are being taken for addition to the list. Fans with parking passes will receive information and details with their season-ticket packages.
Parking passes are good for one parking stall only. The Calgary Stampeder Football Club and The McMahon Stadium Society assume no responsibility whatsoever for loss or damage due to fire, theft or otherwise to the vehicle and its contents, however caused. The replacement
of a lost, stolen or misplaced season parking pass will be made at the owner’s expense.
Other ticket holders will be responsible for their own parking arrangements. Parking in areas surrounding the stadium is on a game-by-game basis.
Listed below is additional parking around the stadium:
- North Side: Church (Crowchild and 20th Avenue), University Game Day parking
- West Side: Arts Parkade 110 University Gate NW, Calgary AB, T2N 4V8
- West Side: LDS Church 2526 24 Ave NW, Calgary AB, T2N 4H9
- West Side: Westmount Charter School (2215 Uxbridge Dr.)
- East Side: Street (City of Calgary by-laws in effect)
As an alternative, we recommend using Calgary Transit. Game day LRT and Bus schedules are provided on the Calgary Transit website.
Gates open for Stampeders home games 90 minutes prior to the designated game time.
The Executive Club Suites are best accessed from outside of McMahon Stadium on the East side. Directly beside the Main Ticket Office you will find the external entrance (it looks like a miniature red house). From there, take the elevator up to the Club suites and enjoy an incredible football experience. The Executive Suites can also be accessed from inside the concourse, next to the main entrance gate by section S.
The West Sky Suites are best accessed via elevator from outside of McMahon Stadium on the West side of the building, near the Administration Office. They can also be accessed from inside the concourse near section F.
Video cameras, monopods, tripods, tablets, GoPro, selfie sticks and audio recording devices are not permitted inside the McMahon Stadium at any time. This policy will be strictly enforced. Cameras are restricted to hand-held cameras with non-detachable lenses with a maximum of 75mm lens for all Calgary Stampeders home games.
The following items and/or actions are also prohibited and may warrant ejection or arrest:
- Computers / Laptops
- Containers including bottles / cans / coolers
- Food and/or drink purchased outside McMahon Stadium
- Frisbees and/or Beach Balls
- Rollerblades, Skateboards and Bicycles
- Pets (except Assistive Animals)
- Laser Pointers
- Any mechanincally enhanced noise making devices, including air horns with sirens, whistles or megaphones.
- Fireworks or Flare Guns
- Illegal drugs and Alcohol
- Spiked or Studded jewelry or belts
- Weapons and dangerous devices of any type such as firearms, explosives, stun guns, handcuffs, clubs, batons, martial arts instruments, knives etc.
- Helium balloons
- “Selfie” sticks
- Golf Umbrellas
- Flag Poles over 18″
- Open alcohol on the McMahon Stadium parking lot is against the law and will be subject to prosecution
- Trespassing on the playing field
- Throwing objects on the field or in the stands
- Standing on seats
- Disorderly conduct (including drunkenness and the use of profanity)
- Abuse of intoxicants
- Running throughout the stadium
Subject to City of Calgary smoking By-Law number 57M92, McMahon Stadium is a non-smoking facility. The smoking by-law applies within the confines of McMahon Stadium including the seating bowl and all concourse areas. The non-smoking policy applies to e-cigarettes as well. Smoking areas are located outside of the stadium in designated areas.
Tailgating is allowed in the McMahon Stadium parking lot.
- The tailgating policy remains virtually unchanged from past years, providing fans use discretion and common sense.
- As has been the case in past years, tailgating setups are restricted to one parking stall per parking pass.
- To ensure public safety and improve the overall fan experience, Calgary Police Service will be on site to ensure tailgating is conducted in a safe, responsible manner.
- We wish to remind everyone that open alcohol on the McMahon Stadium parking lot is unlawful.
- Tailgating activities are to be concluded one hour after the game starts and the McMahon Stadium parking lot must be vacated 30 minutes after the completion of the game.
- Do not encroach onto the fire lanes.
- Secure barbeques and propane supply.
- Remove all garbage (including barbecue coals).
- Do not dump barbeque coals onto the parking lot or into the planters.
- Carry a fire extinguisher in your vehicle.
- Use supplied portable toilets.
- The sale of all foods, beverages and merchandise unless authorized jointly between the Calgary Stampeder Football Club and the concessionaire is forbidden on McMahon Stadium property and commercialized catering will not be permitted on McMahon Stadium property.
If you have lost an item during a game, please proceed to the security office located in the NW corner of the Stadium or contact the Fan Security Hotline: 403-975-8830
Following the game, all lost and found items are collected and can be picked up at the McMahon Stadium Administration Office located on the South end of the stadium. Phone number: 403-282-2044
Our Guest Services Attendants are ready and waiting to help! Look for them wearing orange vests and white cowboy hats at the Guest Services Booths on each side of the stadium (East and West). They will have basic First Aid supplies as well as a map of the stadium and will be able to assist you in enjoying Stampeders Football to the fullest.
Our Fan Security Hotline is available to call or text for any safety or security concerns that may arise during the game. The number is: 403-975-8830
First Aid stations are located under sections K (West Concourse) and N (East Concourse). St. John Ambulance attendants provide first aid throughout McMahon Stadium and attendants can be found on both concourses. Qualified paramedics and medical support staff are also available at McMahon Stadium on game days.
Public relations ambassadors (dressed in red), stadium security (dressed in maroon), gate security (dressed in yellow), ushers (dressed in maroon), ticket takers (dressed in red or black) and field security (dressed in black) are employed by The McMahon Stadium Society. Game Day support staff are located at the main entrances to the stadium as well as all entrances to the stadium seating area. They are available to assist you in getting to your seats and to deal with fans who are mistakenly occupying your assigned seats. Stadium security and ushers are supported by members of Calgary Police Service. For further information, please contact McMahon Stadium by calling 403-282-2044
Look for our volunteers roving the concourse wearing bright yellow aprons. There are also four booths located in the SW, NW and SE corners as well as the middle of the East concourse. The lucky winning ticket number will be posted on the Calgary Stampeders website at https://www.stampeders.com/50-50 within 1 hour of the draw closing (11PM MST). You do not have to be present to win.
*Please Note: cash is not accepted to purchase 50/50 tickets.
Fans may re-enter McMahon Stadium if they pick-up a CHECKOUT PASS on their way out of the Stadium at one of the four checkout gates located in the four corners of the stadium.
Mobility impaired/accessible washrooms are located at each corner of the stadium. For families, change tables are also provided in both the men’s and women’s washrooms.
A dedicated accessible seating area is available for guests in a wheelchair. It is located at the North end of McMahon Stadium, under the canopy located above the Olympic Volunteer Center.
This area is specifically designed to accommodate wheelchair-bound patrons and affords an excellent view of the action on the field. Admission is $5 for the fan with in the wheelchair and complimentary for an attendant if required.
For guests with disabilities, there is accessible seating available in every section (limited availability). Please contact the Ticket Office at 403-289-025 to purchase these seats.
At the conclusion of each football season, all admission fees collected are donated to local charitable organizations. Some of the beneficiaries have included the Calgary Handi-Bus Association, Calgary Cerebral Palsy Association and the Southern Alberta Brain Injury Society.
A dedicated accessible (reserved) parking area is provided at McMahon Stadium but is very limited. Please have proper identification as a valid parking permit is mandatory for entrance into the McMahon Stadium parking lot on game day.
Drop-off spots are also available should all of the reserved parking be taken at the time of your arrival. All those seeking disabled (reserved) parking should enter the stadium off Crowchild Trail at the entrance immediately south of the traffic lights at 23rd Avenue NW.
Problems? Concerns? Let us know.
You can immediately report any problems or concerns by phoning or texting the Fan Security Hotline on (403) 975-8830 (only on game days). We care for your safety and the Fan Sceurity Hotline is anonymous. For larger issues, please complete the Incident Report Form. If a reply is requested, a representative from the team will be contacting you regarding your report.
*Please Note: that item giveaways; charitable donation collections; and ticket sales are strictly prohibited on the McMahon Stadium property without the express permission from the Calgary Stampeders Football Club. Any individuals found with items not previously approved will be asked to leave the McMahon Stadium property immediately. Any individuals wishing to re-sell tickets must either use the Reseat program online at www.stampeders.com/reseat or sell tickets offsite, away from McMahon Stadium property. Should you require more information, please call 403-289-0205.
- The flag pole must be fully retractable and not occupy a space greater than the immediate seating area paid for by the ticketholder
- The flag pole may not be affixed to any part of the facility including but not limited to seats, handrails, armrests, and any other permanent or temporary venue structure
- The flag and pole will only be waved between plays and not while the play is on
- If complaints are received from other fans that their view is being obstructed, a first warning will be issued. Upon the second warning the owner or holder of the flag and pole will be given the option of surrendering the flag and pole or be asked to leave the game
- If anyone is struck by the flag pole, even if the action was unintentional, the flag and pole will be immediately confiscated. If the action was deliberate the owner or holder of the flag and pole will be ejected, and the flag and pole will be confiscated
- If the flag and pole are deemed to be presenting any danger or risk by obstructing access or egress in the seating row, a first warning will be issued. Upon the second warning the owner or holder of the flag and pole will be given the option of surrendering the flag and pole or be asked to leave the game
Tickets FAQs
There are THREE different options for purchasing game day tickets as listed below:
- Online through Ticketmaster, the only official Stampeders ticket retailer
- By calling the Ticket Office at 403-289-0258
- In-person at the Ticket Office at McMahon Stadium. Click Here for the address and hours of operation.
Tickets for the wheelchair section go on sale at 9 a.m. on the Monday prior to game day. Space is limited and the admission is $5 per game for the wheelchair complimentary for the attendant. Reservations can be made over the phone at 403-289-0258 or in person at the Ticket Office. Tickets must be paid for in cash at the time of pickup. A pass for the entire season is $50 (limited quantity available). Based on high demand, we request you notify the Ticket Office of any cancellations 24 hours in advance to game time.
For guests requiring accommodation due to mobility issues, you may contact the Ticket Office at 403-289-0258.
There are FOUR different age brackets for purchasing game day tickets as listed below:
- ADULT: 18 – 64 years
- SENIOR: 65+ years
- JUNIOR: 17 years old and under
- STUDENT: must have University / College ID or email address (if purchasing online).
Season tickets can be purchased THREE different ways:
- Online through Ticketmaster, the only official Stampeders Ticket Retailer
- By calling the Ticket Office at 403-289-0258
- In-person at the Ticket Office at McMahon Stadium. Click Here for the address and hours of operation.
Tickets for the wheelchair section go on sale at 9 a.m. on the Monday prior to game day. Space is limited and the admission is $5 per game for the wheelchair complimentary for the attendant. Reservations can be made over the phone at 403-289-0258 or in person at the Ticket Office. Tickets must be paid for in cash at the time of pickup. A pass for the entire season is $50 (limited quantity available). Based on high demand, we request you notify the Ticket Office of any cancellations 24 hours in advance to game time.
For guests requiring accommodation due to mobility issues, you may contact the Ticket Office at 403-289-0258.
Season Ticket members can exchange their tickets for additional tickets of equivalent value to a future game 48 hours in advance of the game that will be missed. This can be done through your MyStamps account as well, over the phone, or in person with the Ticket Office team.
Within 48 hours, or for a game that tickets were unused, Season Ticket Members can exchange their tickets for White Zone tickets to a future game. This can be done over the phone or in person with the Customer Service Team.
Game day tickets can be picked up at the Ticket Office at McMahon Stadium at any point up to an hour before game time. Within an hour before kickoff, all tickets can be picked up the Will Call windows located at the southeast corner of McMahon Stadium between the Stamps Store and the Ticket Office. Please note that photo ID will be required.
For premium games and the Labour Day Classic, Will Call windows are located at the centre gate entrance and open an hour prior to kickoff.
We do! Groups of 20 or more may purchase game day group tickets at a discount of 15 per cent (excluding premium games) by calling our Group Sales Department at 403-284-6441. Click Here for more information on Group Sales.
We have moved to digital gift cards which can be purchased here. Gift Certificates can be purchased but only towards Season / Game Day Tickets and redeemed at the Ticket Office.
Physical Gift Cards, Stamps Bucks, and Gift Certificates are no longer available for purchase.
- Physical Gift Cards will continue to be accepted at the Stamps Store. [*This does not include PocketDawg]
- Gift Certificates will continue to be accepted at the Ticket Office.
Children 24 months of age and younger are admitted to all Calgary Stampeders games without a ticket. This is subject to the child sitting on the adult’s lap. Children over the age of 24 months must have a ticket even when sitting on an adult’s lap.
TV & Radio Broadcasts FAQs
All Stampeders games are aired on TSN. For American viewers CFL games are available on CBS. Click Here for more information and broadcast schedule.
You can catch all the Stampeders action on the Red and White’s radio home — News Talk 770. Your broadcast crew will call every play from each pre-season, regular-season and playoff game, with extensive pre-game and post-game coverage as well.
Click Here to listen to live News Talk 770 and click the PLAY button at the top of the page.
Click Here for Bios of your Broadcast Crew.
Community Relations FAQs
Player appearances can be requested by filling out the form found by clicking this link: Request A Player
The Calgary Stampeder Football Club is very active in fulfilling donation requests from charitable and non-profit organizations to assist with their fundraising efforts. Every year, the Calgary Stampeder Football Club helps raise thousands of dollars for charities and benefits by donating items for auction.
While the Stampeders recognize a commitment to charitable concerns, the volume of donation requests we receive on an annual basis has required us to limit the amount of donation requests we fulfill. The Calgary Stampeder Football Club does not provide a monetary value for any items provided.
Follow this link for all information related to submitting a Donation Request.
The Stampeders Foundation is a community and charitable initiative dedicated to improving the lives of Calgarians and Southern Albertans.
The Stampeders Foundation consolidates and strengthens the club’s many charitable endeavours and longstanding commitment to the community and allows the organization to build upon its relationship with the community.
Follow this link to read our Mandate, Vision, and Funding Guidelines of the Stampeders Foundation.
Players / Team FAQs
Yes! You can find the open practice schedule by clicking this link.
Supporting the Stamps on and off the field, it’s Ralph the Dog! You can follow Ralph on Twitter. You can also view Ralph’s complete bio and link to request him at your next event!
Quick Six, our Official Touchdown Horse, is a legendary tradition at Stampeders games. Click the link for a complete history and background.
Contact Information
The Main Ticket Office is located on the East Side of McMahon Stadium facing Crowchild Trail.
Phone: 403-289-0258 or Toll-Free 1-800-667-3267
Fax: 403-289-6828
Email: customerservice@stampeders.com
Regular Season Hours:
- Monday – Friday: 9am – 5pm
- Saturdat: 10am – 3pm
- Two Days prior to game day: 9am – 8pm (except Weekends)
- Game Day: 9am until end of half time
Off Season Hours:
- Monday – Friday: 9am – 5pm
- Saturday: 10am – 3pm
Note: Click Here to see detailed ticket office hours with respect to specific statutory holidays or early closure dates.
Mailing Address:
Calgary Stampeder Football Club
Attention: Ticket Office
McMahon Stadium
1817 Crowchild Trail NW
Calgary, Alberta,
T2M 4R6
Yes! You can find the open practice schedule by clicking this link.
Regular Season Hours:
- Monday – Friday: 9am – 5pm
- Saturday: 10am – 3pm
- Sunday: Closed
Extended hours in the days before Stampeder home games.
Contact Information:
Phone: 403-289-4441
Email: store@stampeders.com
Fan mail can either be emailed or mailed to the address below:
Calgary Stampeder Football Club
McMahon Stadium
1817 Crowchild Tr. NW
Calgary, AB
T2M 4R6
Contact Information:
Phone: 403-289-0205
Fax: 403-282-6741
Email: stampeder@stampeders.com
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General Information
There are two elevators located within McMahon Stadium. They are for use for Suite Ticket Holders, Media, and Staff only.
The West elevators are located at the back of the concourse by Section F. They can also be accessed from outside of the building.
The East elevators are located at the back of the concourse across from Sections S. They can also be accessed externally near main gate entrance. The elevator entrance to the East Executive Suites looks like a miniature red house.
Welcome to CFL Football! Click Here for the basic rundown of the game that you need to know.
We believe Stampeders fans are among the greatest in professional sports, but there can be instances of thoughtlessness and lack of common sense in a crowd of 30,000-plus. To ensure an enjoyable experience for all our guests, The McMahon Stadium Society will continue to enforce policies for guest conduct. Violating these policies may lead to ejection or arrest.
In addition, the Calgary Stampeder Football Club prohibits the resale of any and all game tickets on McMahon Stadium Property by a third-party vendor.
The Stamps House (formerly the Red & White Club) is an exclusive members-only club open during all Stampeders home games. This exclusive 800-member club is located at the North end of McMahon Stadium and offers Members a comfortable area to enjoy a pre-game buffet with full bar service.
The Stamps House has received significant enhancements this off season to deliver a unique and elevated pregame dining experience for our exclusive members. These enhancements include:
- All-inclusive pricing that includes your membership, food, coffee and tea, gratuity, and taxes. (All other beverages not included)
- An elevated culinary experience.
- Re-imagined décor and seating options.
Following the game, the Stamps House will be open to all Stampeder fans looking for a destination to continue the post-game celebration. Stamps House members will be granted priority access to the venue through a dedicated entrance. Come hang out, enjoy the entertainment, and get ready to meet some of your favorite Stampeders as we invite the players to join the party after each game.
To become a Stamps House member, please contact us using one of the following options:
Phone: 403-289-0258
Email: StampsHouse@Stampeders.com
Or, you can click on this link to complete a Membership Request Form.
Click Here for further info on the unique Red & White Club experience.